Self-Assessment and Peer Review: Improving Indonesian Service Providers' Communication with Clients
نویسندگان
چکیده
and Adrienne Kols is consultant, Johns Hopkins University Center for Communication Programs (JHU/CCP), Baltimore, MD, USA; Fitri Putjuk is country representative, and Endang Basuki is consultant, JHU/CCP, Indonesia. This study was made possible by financial support from the U.S. Agency for International Development (USAID) under cooperative agreements CCP-A-00-9690001-00 and HRN-C-00-96-900013-03. The authors thank Leslie B. Curtin, Lana Dakan and Bambang Samekto (USAID/Indonesia); Pudjo Rahardjo, Sugiri Syarief and Mamam Sundjana (National Family Planning Coordinating Board [BKKBN]); Erlaini, Emiria Sirman and Nurfina Bachitar (JHU/CCP consultants); Anne Palmer, J. Douglas Storey and Gary Lewis (JHU/CCP); Eugenita Garot and Endang Iradati (JHU/CCP, Indonesia); Debra Roter and Susan Larson (JHU); Paul Richardson and Hany Abdallah (Quality Assessment Project); and Izhar M. Fihir (AVSC International).
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